This policy establishes the standards of luxury and professionalism that all employees of Black Car Transport Services must follow. Additionally, it informs customers of these standards so they can report any inappropriate behavior by our staff.
This policy applies to all employees and contractors of Black Car Transport Services at all locations.
1. Appearance and Personal Presentation
3. Punctuality and Reliability
5. Confidentiality and Privacy
We invite our customers to report any behavior they consider inappropriate or that does not meet Black Car Transport Services’ standards of luxury and professionalism. To do so, they can:
All reports will be treated confidentially, and appropriate measures will be taken to investigate and resolve any reported incidents.
The following conditions apply to the claim for transportation of the user to be asserted directly against Black Car:
This policy will be reviewed annually and updated as necessary to ensure it remains relevant and effective in promoting an environment of luxury and professionalism.
